Refund policy

Last updated 10 November 2026.

First payment

Not happy? Get a full refund within 14 days of the first payment for any plan. No questions asked.

Renewals

A monthly renewal is refundable within 14 days, if nobody used the workspace since it renewed.

How to ask

• Email support@trenches.so with your workspace name, or
• reply to your Paddle receipt, or find your order at paddle.net.

When you get the money

Paddle, our Merchant of Record, sends the refund to your original payment method. It usually arrives within 5–10 business days.

Cancelling

You can cancel at any time. Your plan stays active until the end of the current billing period. See the terms.